Vinted Shoppers Express Displeasure About Size Updates

Members of the platform have expressed outrage following a change that caused products showing incorrect sizing.

The second-hand shopping app has updated its size classifications for women's and children's garments without notifying all users about the change.

Digital Channels Reaction

Many shoppers and sellers have taken to social media stating that platform listings now display an altered size classification versus the original listing due to the recalibration.

The platform stated the updated approach better aligns with other platforms.

The platform has recommended to review their products and update the measurements by hand when needed, which has left users frustrated.

Size Classification Modifications

Earlier, the sizing featured numerical and alphabetical indicators, such as S/8 or M/10.

The revised method features an alphabetical indicator and numerical range like S/UK 8-10.

For certain items, the sizing has been recategorised - such as a large size was previously a 12 but now shows as UK 16-18.

User Stories

Frankie Bridger, who produces content about larger sizing, stated the update "complicates both purchasing and selling".

"Few clothing companies classify XL as 20-22," the way the service now categorizes.

Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were appearing on the platform as size 20–22.

"If buyers measuring 20-22 acquire them they may become frustrated," she said.

Necessary Adjustments

Charlotte Lunn, located in England, said she had been left angered because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, as I'm chronically ill and selling on Vinted has been paramount following partial earnings loss," she explained.

Platform Context

The service features exceeding 100 million shoppers, comprising 18 million UK members.

It has become a favored option to second-hand platforms like eBay and Depop.

This isn't the first time when a surprising modification within the service has received backlash: previously, Vinted reversed a change regarding delivery choices following member complaints.